AT&T Consumer Complaints All Reviews

WELCOME TO MEASUREDUP
We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business


Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 169
Companies Click Here
Businesses
Reply Here
Claim your Business Free
Claim Your
Business Free
Write Reviews
Write Free
Reviews
Submit Support Tickets to Companies
Submit
Support Tickets


AT&T Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • AT&T Upgrading my Phone



    This all started on Sept 1st when I went to an authorized retailer to upgrade my line. While I was available for any upgrade, he did not have the phone I requested in stock and referred me to the store down the street. I went there and they could not upgrade me to the standard upgrade only for the Next upgrade. When asked why the other store was able to he replied that this is a corporate store and his software did not allow this. I proceeded to contact AT&T customer care and they were able to upgrade my phone instead. When I had the phone rep converse with the store manager he was... More...
    (Mobile Phones)
    kwilson951's Picture   kwilson951    0 Comments   Comments
  • AT&T is the WORSE



    When signed up about 5 years ago, they gave me this really old Silver modem, it actually caught on fire.They tend to give out cheap equipment at high prices. They also are awful at fixing any problems, called a tech awhile back, they wore up and down it was our modem, and since we got a new one from a tech off the truck she wouldn't honor the warranty, pleaded with this woman for a hour, got no where at all. So, we cancelled. It was off for not even half a day before the lower apartment had phone problems (same company), called them back, and explained this, they eventually sent out a... More...
    (Internet - Sponsored by DIRECPATH)
    Gaphlipt's Picture   Gaphlipt    0 Comments   Comments
  • AT&T wireless internet and phone service



    AT&T so called high speed internet service is slower than the dial up that I had ten years ago. More often than not their web site doesn't work properly. They have a monopoly in my area as they are the only provider so they overcharge for both internet and home phone. They raised the price by thirty dollars just this month. If there were any other service available in zip code 48813 I would change in a heart beat. Never had this kind of trouble when I had Charter. Can't another provider come to my area? and force AT&T to quit overcharging for the phone and internet. More...
    (Internet - Sponsored by DIRECPATH)
    crittersnanny's Picture   crittersnanny    0 Comments   Comments
  • Did not receive the reward offered by AT&T for starting new Uverse service.



    I was offered a new television set when I was signed up with AT&T and have never received it. I received a $100 Visa card instead. I have talked to numerous customer service and reward center representatives over the last couple of weeks that were not very helpful. I even offered to send the Visa card back to them if they would send me the television that I was promised. They said they can't do that once it's sent out. I didn't ask them to send it to me. Finally I was called by a representative that informed me that when we started service there was no television offered... More...
    (Miscellaneous)
    delonquin's Picture   delonquin    0 Comments   Comments
  • AT&T DSL and Customer Service



    Had DSL with AT&T and wanted to upgrade to a higher speed. Chatted with an online agent who provided me with a link to process my upgrade. When I asked the agent why I needed to provide a laundry list of information for a simple upgrade, the agent informed me that it's to ensure I'm the owner of the account. What ended up happening, however, was a new account was created, rather a simple upgrade to my current account. When I called Customer Service to have them straighten out the issue, no one knew what had happened and I was transferred to 4 different agents over a 1-hour... More...
    (Internet - Sponsored by DIRECPATH)
    ifha247's Picture   ifha247    0 Comments   Comments
  • Over charge when contract expired



    Been with AT&T for 10 years. Two phone lines & DSL, billed around $162.00 per month. Great deal! Contract expired, going out of business. Next months bill $750.00, for the same service. Now with that said! I have spent more then 8 hours trying to get this resolved, no one could help! I thought I had it resolved paid $500.00 sent final payment , so I though! I have all phone calls recorded with there permission. Now they have sent me to a collection agency for $350. 00. I sure hope someone can help! 7 months now! More...
    (Miscellaneous)
    Fussyred's Picture   Fussyred    0 Comments   Comments
  • AT&T shame



    My 83-year old father has not has his routine pacemaker maintenance b/c the phone line used for the transmissions has been unauthorized disconnected for over 30 days. Service was with AT&T for 40 years, ideal and loyal customer. Number stolen by Time Warner and was illegally switched from AT&T to Time Warner and we can't get it back. AT&T escalation department and Office of President has not been helpful and nothing is resolved. Was told problem should be resolved today and now it will be another 48 hours. No end in sight and it%u2019s really just a sad situation for a... More...
    (Mobile Phones)
    epugel17's Picture   epugel17    0 Comments   Comments
  • company that does not do what it promise



    i have been with att for more than 5 years and all the sudent they start moving my plan to what they want , i had the unlimited data plan and recive an email 2 months ago that it was going to be changed cause i was exeding the limit so i call a couple days later and talk to somebody that told me that it was not going to be changed and it was going to be lived like it was after adding more internet to a diferent line cause that was the problem and i say ok as long they respect my unlimited data i was fine with it and they told me that they would and now olmost 2 months later they just took... More...
    (Mobile Phones)
    PANCHO31's Picture   PANCHO31    0 Comments   Comments
  • AT&T Customer Service Terrible



    On or about October 2012 I requested that AT&T show my home phone number as UNLISTED/UNPUBLISHED due to an Order of Protection. This action was taken as a result of conversations with my local police department. I contacted AT&T with my request and was told that the best thing to do was to change my phone number and start new with it being UNLISTED/UNPUBLISHED. I followed AT&T's instructions and had my number changed with the UNLISTED/UNPUBLISHED service. Because of this action, I had to call those important individuals (doctors, pharmacies, etc) and advise them of the... More...
    (Miscellaneous)
    IUHoosier's Picture   IUHoosier    0 Comments   Comments
  • HOme Phone installation



    I HATE AT&T!!! DONT USE THEIR SERVICE! CUSTOMER SERVICE SUCKS AND USELESS! IT DOESNT MATTER HOW MUCH YOU COMPLAIN TO THEM THEY CANT STILL HELP YOU. SO FRUSTRATING. CUSTOMER SERVICE DONT KNOW HOW TO DO THEIR JOB THEY WILL BASICALLY JUST TALK TO YOU AND DONT DO ANY ACTION TO THR COMPLAINT. TO GET A HOME PHONE CONNECTED TOOK A MONTH AND I ENDED UP CANCELLING EVERYTHING SINCE THEY ARE ALL USELESS AND DONT KNOW WHATS THE PROBLEM. More...
    (Mobile Phones)
    stichwife's Picture   stichwife    1 Comments   Comments
  • Poor DSL service and customer support



    I was going to upgrade to Uverse with AT&T but the installer was rude and did not want to finish his work, alleging he could not get access to the ports etc which is totally incorrect. When the installer complained about too many wires etc and left without establishing an internet connection etc. Also customer support can be reached but they do not understand since you could be talking to people in India and their definitely is a communication gap. I do not recommend this company and anybody reading this should steer clear of them. Also the internet is slow and other companies offer... More...
    (Miscellaneous)
    gregtracker's Picture   gregtracker    0 Comments   Comments
  • Phone Upgrades/U-Verse add on



    I called in on December 16th to inquire about a refurbished iPhone for my daughter's 18th birthday since her upgrade was a long ways off. The rep (in the Arkansas call center) said he could wave the $250 upgrade fee on three of my lines and only charge me $99 for all three phones. WOW, that's amazing I thought! Then he indicated he could get me a better deal on internet and Uverse. WOW again, saved me money and faster service!! Well, it's too good to be true. The orders were not completed. I got charged for 1 phone and $99 with a $250 fee right before Christmas. I have... More...
    (Mobile Phones)
    Pamela22's Picture   Pamela22    0 Comments   Comments
  • Stunningly terrible customer service from AT&T wireless



    On November 6th I canceled my AT&T wireless account due poor service and high cost. I expected a final bill for 4 days service Nov 2 the billing month start date to Nov 5th plus a $275 early termination fee (Didn't like it but accepted it). I got a bill for $719.21!!! I called At&T to discuss and resolve $349 in international charges. The first agent took ages trying to review things then transferred me to a supervisor (Ben), who promptly said the charges were valid. I explained I was informing AT&T or fraud on my line, that it was canceled anyway and he repeatedly... More...
    (Mobile Phones)
    tigerlily's Picture   tigerlily    0 Comments   Comments
  • Horrible customer service with AT&T



    I called last Monday, November 4th, 2013 to have main line in house discontinued. I was given a confirmation code and promised that the service would be discontinued within the hour. We do have a secondary line that needs to remain in service due to an alarm panel. It was not taken care of. I called again on Wednesday, November 6th and was told there was a hold on the account which would be rectified by morning. The person said he would contact me via my cell phone the next day and gave me an email address. I did not hear from the following day or at all, and the email I sent came... More...
    (Miscellaneous)
    JWhite3's Picture   JWhite3    1 Comments   Comments
  • AT&T Uverse



    I moved to Anaheim, CA about 2 months ago. The apartment seems modern with many amenities including cable Direct TV. I was told the internet provider was AT&T. After working with AT&T, their technicians report that my documented internet download speed if .7 Mbs (yes, half of 1.5 Mps). - I will point out that the building is not cabled and I'm told I'm too far form the AT&T box to get the promised speed. - I also cannot use a satellite service due to apartment location. I live 3 1/2 miles from Disneyland!! This is also the city of Anaheim Angels, Six Flags, and... More...
    (Internet - Sponsored by DIRECPATH)
    trinity350's Picture   trinity350    0 Comments   Comments
  • Hanan Badawey



    I have contract with AT&T from July 4, 2011. AT&T make a lot of problems to me, they sent wrong bills, from one year, I discount the sevice, I have family plan with them from one year, I pay $20 for both lines, I forget to pay my bills on Aug 2013 and Sep 2013, I already change my address, So I did receive any letters from AT&T, and I told that to customer service, they charge me over than I have to pay, on Aug 2013 AT&T returns the service back to second line without my permissions, plus AT&T charges me $10 for first line, on July 4th, 2013, my contract had been... More...
    (Mobile Phones)
    hananbadawey's Picture   hananbadawey    0 Comments   Comments
  • Poor customer service!!!!!!!! Bad Company



    AT&T's customer service is terrible, rude, short, and very unhelpful!! I was informed tonight that my account is "flagged" due to too many credits... in my confusion the "floor manager" told me that replacement phones, roll over minutes and legitimate credits count as a bad mark on your account and are all considered credits. AT&T has no respect for long term, committed customers (11 years), no care for the amount of lines that you have with them (11). In trying to figure out why my account is "flagged" the "floor manager", the one... More...
    (Mobile Phones)
  • constant billing problems



    Randall Stephenson, AT&T CEO rs2982@att.com (direct) randall.stephenson@att.com phone: 210-351-5401 (direct to his secretary) fax 210-351-3553 alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson's office) 175 E. Houston San Antonio, TX 78205 µ If that doesn%u2019t work, Perhaps writing to the stockholders would help. http://www.att.com/gen/investor-relations?pid=5644 More...
    (Mobile Phones)
    Dearrandall's Picture   Dearrandall    0 Comments   Comments
  • HEY RANDALL STEPHENSON - AT&T SUCKS



    He gets 21 millions dollars a year and AT&T still SUCKS. Horrible customer service %u2013 wait! Beyond horrible %u2013 We have been customers with 4 phones and an awful MIFI device for YEARS!!!!!!!!Ordered a phone on 7/17/13 (upgrade), order confirmed, then cancelled, then 3.5 hours later (phone support and finally a trip to the AT&T store). No explanation as to WHY order was cancelled. Wait%u2026. lame excuse was %u201Cwe think your credit card is being used fraudulently%u201D Really? Who are you people and why on Earth would you think that by pre-ordering a phone that we were... More...
    (Mobile Phones)
    CatStorch905's Picture   CatStorch905    0 Comments   Comments
  • AT&T Iphone insurance is pointless!



    We bought the AT&T Iphone insurance for both our phones from day 1 under the assumption that it would save us money if we ever broke or damaged our phones. Well, that assumption was wrong! My husband broke his phone last month and the price to replace the phone WITH insurance was the exact same price as Apple without warranty or insurance. So essentially, it's pointless and we wasted money for over a year. AT&T offered a 7 CENT discount (yes, you read that right!). We will never be buying insurance from them again - it's basically a rip off. More...
    (Insurance)
  • ATT complaint



    Let me start off by saying that I am on a fixed income. When I ordered my phone service from ATT I was told by the representative that my monthly phone bill would be $17.21 a month. I told him that is what I wanted, because I could not afford anymore. This was about 2 months ago. I went to make a call the other day and the phone was disconnected, so I called ATT. The representative said that it was cut off because of non-payment. I told her that I have never recieved a bill. She asked if I had received a conformation letter and I told her, no I had not. Apparently the rep that took my order... More...
    (Miscellaneous)
    Glenn4357's Picture   Glenn4357    0 Comments   Comments
  • AT&T Business Service



    We have a business phone (land line) for many years with AT&T. We/ I received a call from AT&T about my renewal I was told a new feature which "would save me money". It was a device that would make my phone a "wireless" feature. ATT would mail it out and would be very easy to install. I did receive the "box" and called back as I was told to do. This was Wednesday 5/29/13 - simply plug into your outlet and phone and voila finished? Well that did not happen. I called back and waited and waited - could not get it to work - so told me to call TECH... More...
    (Mobile Phones)
    VIDA's Picture   VIDA    0 Comments   Comments
  • bad service



    This is the third time I have had horrible service with the Florence (radio dr) AT&T store. The representitives are rude and speak to you like you're stupid. Simple question as to why would I need to pay $200.00 to speak to an Apple Technician when I thought I had purchased an insurance plan that would cover technical issues, was answered with, "well I guess thats just what you have to pay to speak to a technician" as the rep smirked and laughed into the phone. (His name was Trevor). If you go in the store to buy something you can't beat people off with a stick, but... More...
    (Mobile Phones)
    austin216's Picture   austin216    0 Comments   Comments
  • no phones



    att left my business without tel lines for 10 days!!! can you belive that??,10 days for a small business without telephones that is a shot to the hart,but that is not all,prior to that they left us without internet for over a week,but not to worry,they are willing to give us credit for the time the lines where down,what a lame company,we should all stop using them and put this company out of business More...
    (Repair Services)
    omer3740's Picture   omer3740    0 Comments   Comments
  • Poor customer service



    I called AT&T over 2 weeks ago to order a home phone, internet, cable package deal. I was given a very good deal, or so I thought. I was told by the representative Sean, from the San Diego office, that someone would be out ot the aprtment on Friday, of the following week to install the phone service and the TV service. he aslo mentioned that I would need to be home for this install. So, the following week I have taken the day off from work and am waiting for the install to occur. My appointment time was from 12 noon to 4pm. I decided to call and confirm the appointment. AT&T... More...
    (Cable TV)
    edwards28's Picture   edwards28    0 Comments   Comments
  • ATT charges not valid



    We have had to have a technician come to our house 3 times due to losing signal or weak signal. Phone calls are dropped because of loss of signal, internet stops working and the tv stops working. Called for another tech to come and figure out what the problem is this time. He checked outside and said he didnt see any problem, although he did replace several things. He also said that there has been a problem with batteries so he replaced the battery. Not ONCE did he ask me to sign anything, yet I get an email stating there will be a $99 charge. I don think so! There was no problem with... More...
    (Cable TV)
    krohl's Picture   krohl    0 Comments   Comments
  • At&t line not buried after 6 months of requesting it get done



    I received U-verse service in October 2012, and was told they would be back within 15 days to bury the line that in going from the back of my house about 30 feet across the yard. I have changed my work schedule at least 4 times to be here on dates they said they would be here, I have spent hours on the phone with At&t getting request sent to get this done. At one point an At&t lineman came and just said "yep it needs buried and I don't like how the contractor did the line from the house" and said someone will be here within 7 days to bury the line. Why didn't he... More...
    (Internet - Sponsored by DIRECPATH)
    Applemommy's Picture   Applemommy    0 Comments   Comments
  • wrongly charged



    I spoke with AT&T today concerning no tv or internet first thing this morning. Everything worked till at least midnight the night before. The csr told me that there was no service coming into the house. No charges would be involved for the technician to fix it. I called later in the day after the tech called and said he had the right to charge a fee. I told the csr that I had already been told that it was outside the house and I did not want a charge. The tech checked behind the house and things started working, then he came inside and said things inside were unplugged(inside). HUH??... More...
    (Cable TV)
    MYKIDZMOM's Picture   MYKIDZMOM    0 Comments   Comments
  • AT&T



    About a year ago, I called AT&T because I wanted to compare rates due to the high charges I was receiving from Time Warner for a bundle package including internet, TV, and phone. AT&T could only provide satellite service for tv which wasn't allowed at the apartment I was at, at the time. I had called for an estimate but never authorized an install. I came home from work to find a note on my door stating request had been completed. Turns out AT&T took the liberty to disconnect the service I had without my authorization and installed their equipment with which I had no... More...
    (Miscellaneous)
    makingawar3's Picture   makingawar3    0 Comments   Comments
  • AT&T bill cramming for repair neither ordered nor done



    AT&T is billing me $99 plus tax monthly for inside repair of my landline that I never ordered and for which no technician has ever been inside my home to do. In addition, an additional late payment charge is being placed on my statement each month that I refuse to pay the unwarranted $99 inside repair charge. I have spent over 6 hours on phone with customer service to no avail. AT&T maintains that I called and requested the inside repair, which I most certainly did not, that their phone records for such an order or never wrong, and that a repairman whose name they won't... More...
    (Repair Services)
    marta2013's Picture   marta2013    0 Comments   Comments
  • Not willing to help



    This review has been resolved or replied to by this company. I have never had such poor service from anyone. I have emmigrated out of the USA and am trying to cancel my contract on its due termination date. They want me to pay them to cancel my account on the date that the contract is up!!!!!! They also have placed me on hold for 30 odd minutes at a time. I have attempted to contact them 6 times already. Each time the individual follows her script and is unwilling to look at my situation. I HAVE MOVED OUT OF THE COUNTRY-I AM NO LONGER THERE!!!!!!!!!! More...
    (Mobile Phones)
    emmigrated1's Picture   emmigrated1    0 Comments   Comments
  • AT&T Utilities



    A guy that claimed to be an AT&T employee by the name of Randy walked into our backyard without permission to supposedly check on a telephone easement. He presented no identification and documentation as to whom he was and to who is employer was. When I asked what was he doing in my backyard without permission he claimed that he needed to lay a wire for another contractor to install underground the telephone easement.I informed him that he had no right to be in our backyard without permission and he informed, "what was the big deal." I informed additionally that he showed no... More...
    (Cable TV)
  • at&t wirepro (phone line insurance) cramming



    Me and some friends have AT&T home phone and we were crammed with the phone line insurance. My friends accounts are located in apartments and the phone lines are not owned by them but the landlord. As for me I never ordered Wirepro, didn't even know what that was for and we even had phone line problems but never called to fix the problems because we didn't even know we ordered that service because it was crammed to many AT&T customer accounts. Search about this issue online and there is a COURT CASE about it. Some accounts did recieve some refunds but not the full amount.... More...
    (Miscellaneous)
    nachobear's Picture   nachobear    0 Comments   Comments
  • workers turned off our water and failed to say anything to anyone



    As we were attempting to take a shower we were so rudely found we had no water. the ATT guys were sitting in their truck at 11:30 am sucking down their food and talking to eachother when I asked do you know who turned our water off, Being late for an appointment already I got upset when they looked at me and said we turned it off and didnt make any effort to get off their lazy asses. to fix the problem they never informed anyone they would be turning off the water and suddenly our neighbor comes out of his apt, and asks do you have any water. I am so pissed that the rudness of these two so... More...
    (Legal Services)
    garcias45's Picture   garcias45    0 Comments   Comments
  • DSL Issues from the Get-go



    ATT is honestly the worst company we have ever had to deal with. Their internet is absolute crap, I have rebooted and rerouted my router more times than I can count, making taking online classes difficult and frustrating. The service will work fine for a couple of days (after being on the phone with someone for hours), and then the rebooting grows from needing it every couple of days to hours to every couple of minutes to sustain an internet connection. We have had a tech out here to no avail, and I refuse to give them any more of my money. Also we have been with the company for 4 years... More...
    (Internet - Sponsored by DIRECPATH)
    ericaecker's Picture   ericaecker    0 Comments   Comments
  • AT&T Automatic Contract Renwals Unehtical



    In 2007, we signed a 3-year contract. In Oct. 2011, over 4 years later, we moved to a cheaper VOI service. Now, AT&T is billing us $610 for services not rendered for breaking a contract we did not renew. We contacted them about this unethical practice with no luck. We also pointed out that we received no notification that our contract was automatically renewing. They stated that according to law, they do not have to inform of contract renewals. They see nothing wrong with billing for services not rendered. They are relying on trickery to stick unwary consumers with fees. Dirty business... More...
    (Miscellaneous)
    baresole's Picture   baresole    1 Comments   Comments
  • Downed phone wires



    I have had downed wires in my driveway for 2 days, the wires are also draped over the garage in my neighbors yard. I have spent a half hour on the phone 3 different times for two days, was told they were scheduled for 8 last night and they never showed. The call center cannot locate my town, which is not surprising since the call center is located many many states away. I am very thankful that there are options now that this horrible company has had its monopoly broken. They were just as bad when they were bigger. More...
    (Repair Services)
    tiger777's Picture   tiger777    0 Comments   Comments
  • AT&T's customer service is terrible!



    We had cell phone service with AT&T for over 3 yrs. where we had dropped calls at least 2-3 times a day and where they messed up the bill more than a few times. We had 3 iphones on the plan and my husband bought one of the 2nd gen iPhones to replace his. He had 30 days, at that time, to return it if he didn't like it. He had it 2 days and didn't like it so he was going to return it. A friend of his wanted it so they both went to an AT&T store and asked if he could have it taken off his plan and put it on his friend's plan and they said sure, no problem. Next month... More...
    (Mobile Phones)
    mikejoann's Picture   mikejoann    0 Comments   Comments
  • AT&T Scam



    AT&T service is a big scam if you try to cancel service. We were getting signed up on service, then at the end they played a recording, saying if you go over a certain amount of usage on the internet then there would be additional charges. So, the same day we canceled the service and have been fighting it ever since. They will not cancel the service. They say they will but never do. What do we do if they just "fake" canceling the service? I have never had a company do this and everytime we call it is a big loop. More...
    (Entertainment, Movies, Events)
    jrk123456's Picture   jrk123456    0 Comments   Comments
  • Cancelled AT&T Connect Service



    In January 2012 my checking acct. was charged $15.00 for AT&T Connect which I no longer renewed. I contacted them on 2-9-12 demanding my $30.00 refund. I even rec'd a Ticket #A3655724 and was assured that I would receive my refund within 7 to 10 business days. Well, it's April 2, 2012 and I have to-date been charged $60.00 for this service. I contacted AT&T AGAIN, got another Ticket #A4124609. I was told by Edmon with AT&T that they have cancelled my account and would refund me $30.00. I blew a gasket and stated AT&T owes me $60.00 now!!!! Edmon said he would... More...
    (Miscellaneous)
    pamela2010's Picture   pamela2010    0 Comments   Comments
  • customer service



    I called AT&T about my 2 cable box. I explain to him that i cannot hear any sound. I thought it was the TV but thank God it wasn't. It was the cable box. I hook up the other cable box to my flat screen TV. I have no picture. I tried my old TV, the second cable box work but it won;t work on my flat screen TV. I told these 3 time to the technician. He wants me to swap TV again so he could troubleshoot. I told him no. I had enough swapping TV for one night. All I wanted was for them to send a technician in person not a technician from India. AT&T have the worst customer service... More...
    (Cable TV)
    lizt's Picture   lizt    0 Comments   Comments
  • Merger equals Mahem



    I have used Bellsouth (now ATT) for the entire time I've owned my small business in Hanahan SC. But the transition to AT&T has been a nightmare for me. The websites for both Business Telephone services and Business Advertising Solutions have NEVER functioned for me. I have been on the phone with customer service for hour upon hour trying to set up my accounts so they can be paid on time AND ONLINE. Time and time again the log in fails... then click the "help" buttons only to be directed to error message upon error message because the website does not function. The entire... More...
    (Advertising)
1   2   Next   Last   


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team